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OTTOMAN3 LIMITED PRIVACY POLICY

This Privacy Policy applies to the services offered by Ottoman3 Pty Ltd (ABN 62 133 972 488) (Ottoman3).

 

1. Personal information is important

Ottoman3 is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Ottoman3 will only collect and use personal information as set out below.

Ottoman3 has developed and implemented its principles on personal information which reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Australian privacy legislation.

 

2. Collecting personal information.

Ottoman3 will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide upgrades or updated information, and advise of other Ottoman3 promoted products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Ottoman3 being unable to sell you products and/or provide certain services including after sales services.

Ottoman3 policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information.

 

3. Use of tracking technologies

Ottoman3 uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. These tracking technologies allow Ottoman3 to monitor the items an individual may want to purchase as they move through the shopping site, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by Ottoman3's web site.

 

4. Using and disclosing your personal information

Personal Information will be used for the following primary purpose

Eg:

- To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and Ottoman3.

- To provide information about products, service and/or special offers.

- To obtain opinions or comments about products and/or services.

- To record statistical data for marketing analysis.

For the purpose described above, information may be shared with associated Ottoman3 suppliers either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Ottoman3 group company.

Ottoman3 recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Ottoman3, or any member of the public, or to lessen a serious threat to a person's health or safety.

 

5. Contact by Ottoman3

Ottoman3 may contact individuals using the information which was provided by them in order to:

- Provide information that may be of interest about promotions, new Ottoman3 products and services, special offers and other matters that may be of interest.

- To sell product and/or information about/from Ottoman3.

- To send newsletters.

Ottoman3 does not send advertising information without obtaining prior consent. If an individual receives communications from Ottoman3 which they do not wish to receive, they may remove their name from the database by contacting Ottoman3 on the customer enquiry email on onlinestore@ottoman3.com.au . Please allow 21 days for this request to be processed.

 

6. Individual's right of access

Individuals have the right to review their own information that may be recorded on the Ottoman3 database. Information may be reviewed by contacting Ottoman3 on the customer enquiry email onlinestore@ottoman3.com.au.

 

7. Changing and deleting the information we have about you

Information contained on the database may be amended by contacting Ottoman3 on the customer enquiry email onlinestore@ottoman3.com.au . In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Ottoman3 being unable to sell products directly and/or provide certain services.

 

8. Storage and security of personal information

Ottoman3 will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Ottoman3 employees and data processors are obliged to respect the confidentiality of any personal information held by Ottoman3. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Ottoman3 will not be held responsible for events arising from unauthorised access to personal information.

 

9. Ottoman3 and links to other web sites

Ottoman3 provides links to web sites outside of the Ottoman3 site. These linked sites are not under the control of Ottoman3, and Ottoman3 is not responsible for the conduct of companies linked to the Ottoman3 web site.

 

10. Credit Card Payments

 Ottoman3 use secure webpages and offer the use of our secure real time credit card transaction server.Ottoman3 reserve the right to refuse to supply to individuals whose credentials cannot be verified. Ottoman3 use discretion in these matters and will not authorise payment or supply unless we are completely satisfied that the order is legitimate.

 

11. Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by emailing the customer enquiry email onlinestore@ottoman3.com.au