ONLINE ORDERS

By completing a Purchase Order, You are agreeing to purchase the Product at the price set out on the Website.

Full payment must be made at the time of submitting the Purchase Order. Payment can be made by Credit Card or PayPal only. You warrant that You are the authorised user of the Credit Card or PayPal account used to complete payment. All transactions are settled in Australian Dollars (AUD). The final charge to your card is made in AUD and the ultimate conversion rate is determined by your bank or credit card provider. For this reason, we are unable to take responsibility for the final amount charged to your PayPal account.

All Purchase Orders placed through www.ottoman3.com are subject to confirmation and acceptance by Ottoman3 Pty Ltd. We will email you with confirmation of the receipt of Your Purchase order. Ottoman3 Pty Ltd may reject Your Purchase order, and refund any payment made by You, at any time before dispatch.

Ottoman3 Pty Ltd reserves the right to increase or decrease prices on the Website at their discretion.

SHIPPING WITHIN AUSTRALIA AND NEW ZEALAND

Free shipping within Australia and New Zealand applies to all orders over $50 and under 5kgs. This offer can be used when purchasing both sale and full priced items, as long as the Purchase Price totals AUD $50 or over. For purchases that do not meet this threshold we charge a flat rate of $8.95 AUD.

We use Australia Post for delivery and this will take approximately 3-7 working days. We use Australia Post Parcel Post Satchels.

SHIPPING INTERNATIONALLY

Ottoman3 Pty Ltd ships to most destinations around the world. For our international customers, all prices on our Site are displayed in Australian Dollars (AUD), and will be charged in AUD. Prices do not include relevant overseas custom duties, foreign taxes or other fees which may be imposed at the time of delivery. The international fees that may be imposed is the responsibility of the Purchaser. Please check with your local customs office for further information.

A flat rate of $25 AUD for any purchase under 2kgs and $79 for any purchase exceeding 2kgs is applied to items shipped internationally. The free shipping offer does not apply to international purchases made outside Australia and New Zealand.

ONLINE REFUNDS & EXCHANGES

If you wish to return a product purchase at www.ottoman3.com.au , please email us at onlinestore@ottoman3.com.au with your intention to return. The item should be mailed back within 30 days from the original shipping date for a refund on the purchase price, minus shipping. You will be notified once your return item has been received and a refund will be credited to the original credit card or PayPal account use for payment. To be eligible for a refund or exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note this only applies to full priced items. No returns will be given for Gift Cards or sale items.

To exchange a faulty item, please follow the same steps as above to notify us of your intention to exchange. Item must be mailed back to us within 30 days from the original ship date. You will be notified once your return item has been received and a replacement will be sent back to you. Please note this only applies to full priced items. No exchanges will be given for Gift Cards or sale items. Any costs incurred to return an item will not be covered by Ottoman3 Pty Ltd.

INSTORE REFUNDS & EXCHANGES

If you have purchased a product at one of our Brow Bars, please return it to the location from which it was purchased. We are unable to accept return items that were purchased online at www.ottoman3.com.au. We exchange for up to 30 days with valid proof of purchase. Returns are not accepted after this time. To be eligible for a return, your item must be unused and in the same condition that you received it. Please note, this does not apply to Gift Cards or sale items.